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is now jade riviera cancun safe

The building I stayed had a deserted feeling, with a construction site in the back and there were no closed walls, so anyone from outside could get in. KEEP IN TOUCH. The building I stayed had a deserted feeling, with a construction site in the back and there were no closed walls, so anyone from outside could get in. Dear Yanakonda,Greetings from the Now Jade.We are glad to hear that you enjoyed your stay. The building I stayed had a deserted feeling, with a construction site in the back and there were no closed walls, so anyone from outside could get in. Great food. more. 1 Add one room. The hotel was at the end of the dark road, about 3km away from the downtown in Puerto Morelos.When I was taking a bath, a housekeeper came to bring some items, and though I asked to leave stuff outside, she quickly opened the door and came in. Phone: (52) 998.872.8888 Fax: (52) 998.872.8894 info.nojrc@nowresorts.com. https://www.booking.com/reviews/mx/hotel/now-jade-riviera-cancun.html Our room was robbed!!! from there your guard told us to come all the way down to here, and now you told us to go back again, what a funny place i said!then we go out to take our car, to go to the main gate and so on, and another person chase us and said you can come inside the hotel by here ( the security gate, again) so that was what really make us so angry and unhappy and we said to the person " we understand your business" you do not want us here, so we go and find something else for our group. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. TODAY Jan 07 2011 13.40 Local time, we were at this hotel to try to get some information to bring a group from July 07 to july 30 ( 23 nites) 50 persons + 10 persons of our staff 29 nights. AMResorts is a collection of luxury resort destinations, each with its own unique personality. 1 rooms, 2 adults Rooms: Subtract one room. Now Jade Riviera Cancun was awarded a Hotels.com Loved by Guests Award in the All-Inclusive category for delivering excellent levels of service. Horrible thing happend shortly after. Overall, they only cared about their expense to fix the glass wall, not about my safey nor my time lost. Please look to the left for all our actions being taken to improve our environment facing Covid-19 . I stayed in a prefered club Ocean view Jr. suite. Stay clear of this OVERBOOKED resort!!! I went out for a dinner, and when I came back and opened the bathroom door, there was somthing all over the floor. It was strange. Take part in our efforts to protect the sea turtle population and watch as baby sea turtles take their first steps towards their ocean home. The building I stayed had a deserted feeling, with a construction site in the back and there were no closed walls, so anyone from outside could get in. The resort looks beautiful, and has great features. I asked my money back, as I did not get what I paid for- a relaxing and safe place to stay. Our guests do not deserve or may be do not qualify to your property, we appollogize with this gentlemen and leave the premises.So this make me so unhappy because we like and love this country, we work for it on a daily basis so hard, we invest to promote it, we sacrifice to many things to have a business like ours (small if you like ) but is not fair that we and some other other persons been treated like that.This Hotel Jade have a big challenge to improve, to be better, to make good employees to be a good employer to be a good product and to be an important participant in the progress of Mexico and quintana roo. I stayed in a prefered club Ocean view Jr. suite. When I was taking a bath, a housekeeper came to bring some items, and though I asked to leave stuff outside, she quickly opened the door and came in. AMResorts is a collection of luxury resort destinations, each with its own unique personality. 20 Lote 1-1 Sm.3 Puerto Morelos Benito Juárez, 77580 Quintana Roo, Mexico. The Wi-Fi connection was strong in the lounge and allowed us to video chat with our families with no interruptions. Just like most hotels in the USA, Canada or any other country the hotel cannot be hold responsible for any items left outside the safe. My WEDDING rings were taken. She apologized, but I saw a man behind her. This is the version of our website addressed to speakers of English in the United States. We park our car and go by the SERVICE or STAFF gate or security point. I stayed in a prefered club Ocean view Jr. suite. NOWRC, Manager at Now Jade Riviera Cancun, responded to this review. I talked with the manager afterwards. Luckily, nothing was stolen, as I left valuables in the safe. The Now Jade Riviera Cancun Resort and Spa is situated just a short stroll from the quaint Mexican fishing town of Puerto Morelos, on a stunning private section of sandy beach overlooking the clear blue waters of the Caribbean. Finally, around 1am, they switched my room. For the more active, there’s plenty to do, including non-motorised watersports and tennis. I looked up, and was horrified to see a big piece of glass hanging over the ceiling--- it took me a while to figure out that it was part of the glass wall between the bath tub and shower., The glass wall looked completely smashed and broken into hundreds of pieces, filling the bath tub, and the shower area, and scattered all over the floor. After a short sleep, I went to discuss the incident next morning. I am horrified, if I was there when the glass broke- I could be seriously injured. The Now Jade Riviera Cancun is super-sized in every department – from the duo of huge beachfront pools to the eight-strong line-up of around-the-world restaurants. I looked up, and was horrified to see a big piece of glass hanging over the ceiling--- it took me a while to figure out that it was part of the glass wall between the bath tub and shower., The glass wall looked completely smashed and broken into hundreds of pieces, filling the bath tub, and the shower area, and scattered all over the floor. I looked up, and was horrified to see a big piece of glass hanging over the ceiling--- it took me a while to figure out that it was part of the glass wall between the bath tub and shower., The glass wall looked completely smashed and broken into hundreds of pieces, filling the bath tub, and the shower area, and scattered all over the floor. We have reviewed all the information you have sent us. Learn about deals & specials by email. TODAY Jan 07 2011 13.40 Local time, we were at this hotel to try to get some information to bring a group from July 07 to july 30 ( 23 nites) 50 persons + 10 persons of our staff 29 nights. Book Now Jade Riviera Cancun, Riviera Maya on Tripadvisor: See 12,512 traveller reviews, 11,247 candid photos, and great deals for Now Jade Riviera Cancun, ranked #10 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. 20 Lote 1-1 Sm.3 Puerto Morelos Benito Juárez, 77580 Quintana Roo, Mexico. Luckily, nothing was stolen, as I left valuables in the safe. One more time, we apologize for the inconveniences and misunderstanding, but most importantly we would like to point out that the Convention/Groups market is very important to us and we do not treat anyone less because of their nationality. We understood that the guard understand us, we repeat couple of times, but he send us there. Cet hôtel est populaire depuis 2008. Also, you get free internet access (and wifi) in the exlusive lobby, elsewhere there is a fee. Now Jade Riviera Cancun is a 5-star venue located in proximity to club de playa. The hotel's location in low-key Puerto Morelos helps, while its chic spa and unique decor distinguish the resort from its competitors in nearby Cancun. ITs a shame! Luckily, nothing was stolen, as I left valuables in the safe. The manager said they would not compensate me anything. I stayed in a prefered club Ocean view Jr. suite. The Now Jade Riviera Cancun is a 550-room megaresort that manages to be both family-friendly and romantic. - See 12,517 traveler reviews, 10,755 candid photos, and great deals for Now Jade Riviera Cancun at Tripadvisor. The Now Jade Riviera sits on a private beach within a 15-minute walk of the Delphinus Puerto Morelos and the Marina Cid. Stay clear of this OVERBOOKED resort!!! We would like to stress that nothing was mentioned during your stay nor a report was filed while you were staying with us or upon your departure, this information has been brought to us two days after you checked out our property. Luckily, nothing was stolen, as I left valuables in the safe. - See 12,248 traveller reviews, 10,358 candid photos, and great deals for Now Jade Riviera Cancun … It was strange. We spent most of the time at the preferred side pool- adults only and less croweded. L'emplacement de l'hôtel à bas-clé Puerto Morelos aide, tandis que son spa chic , et décor unique distinguent la station de ses concurrents dans les environs de Cancun. Prices are calculated as … Now Jade Riviera Cancun: Very dangerous place to stay. There is something for every age and interest at Now Jade Riviera Cancun: Shows. We rented a jeep to get us around outside of the resort but taxis and the "collectivo" vans were readily available. Dear DeeDee6400, First of all we would like to thank you for your review. It was strange. Learn about deals & specials by email. DO NOT TRY TO GET A GROUP TO THIS RESORT THEY ARE NOT INTERESTED IN DOING BUSINESS AND LESS IF YOU ARE MEXICAN or LATIN. Now Jade Riviera Cancun Manzana 20 Lote 1-1 Unidad 26 Region 3 , 77580 Puerto Morelos, Mexico – Great location - show map After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account. NOW Jade Riviera Cancun is an upscale luxury all-inclusive resort with some of the most innovative spa treatments and fitness programs available. Btw make sure to bring small bills- nobody has change for miles, at least they tell u so. ITs a shame! Horrible thing happend shortly after. Just came back after five days in Now Jade. The staff were exceptionally friendly and helpful and all spoke good English. A lady there, inside the booth ask us what was our purpose of the visit and she sayd "Group" Customers? All AMResorts® branded properties across Mexico, the Caribbean, Panama, Curacao, St. Martin, and the Dominican Republic have achieved the specialized designation from the WTTC. We had an upgrade to tropical view suit not on preffered side, but were completely happy. All rooms and suites are non-smoking, use proximity keys and have 24-hour room service. You assure that your rings were stolen in the hotel, however, you have also mentioned several times that you had them in a bag with your luggage, and this was not noticed until two days after you left the property, two days that you were not on our property, therefore your things were in contact with other people in several other places rather than the hotel only, for example: transportation company, Cancun’s airport and your airport(s) in the USA.We understand the sentimental value of these items and we are conducting the proper investigation within the hotel and we do not doubt your comments, however we can not be hold responsible if the items were not placed in the safe or if this would have been reported while you were still on property.We are continuously monitoring our reviews on different social networks and we have noticed that you have changed the version of the initial information provided, first you said, as it was mentioned before “were taken out from my travel case” and lately we have seen that you are mentioning “that it was stolen from the in room safe” .Please do not hesitate to contact me if you require any assistance.Regards,The Management. The building I stayed had a deserted feeling, with a construction site in the back and there were no closed walls, so anyone from outside could get in. Each of the 550 air conditioned rooms contains blackout drapes, a free minibar, a coffee/tea maker, a laptop compatible in-room safe and a ceiling fan. Prices are the average nightly price provided by our partners and may not include all taxes and fees. HOpefully we will see you back here soon.Feel free to contact me should you require any assistance.regards,The Management. Cancun has begun the process of reopening once-closed properties and welcoming back visitors. DO NOT TRY TO GET A GROUP TO THIS RESORT THEY ARE NOT INTERESTED IN DOING BUSINESS AND LESS IF YOU ARE MEXICAN or LATIN. NOWRC, Manager at Now Jade Riviera Cancun, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Book Now Jade Riviera Cancun, Riviera Maya on Tripadvisor: See 12,517 traveller reviews, 11,258 candid photos, and great deals for Now Jade Riviera Cancun, ranked #10 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. But I didn't.” This was posted by you on Friday January 7th at 12:22pm on our Facebook Fan page, you mentioned this on the Review tab. Located just west of Cancun, Now Jade is a short 30-35 minute drive to both Playa De Carmen and the Cancun airport. We do apologize for the misunderstanding and for having you go to the Service access back and forth, however, it is also important to mention that our Security staff was just doing their job; our guests do not wear bracelets therefore anyone could walk into the property and say that it is a guest, that is why our Security staff has to ask for a name, room number, and in the case of not being a guest they have to ask you who you are coming to see and if you have an appointment. My boyfriend and I were looking for a new place to travel, yet none of the places we were looking at had better value and luxury for the buck. The hotel is 3.8 km from Off the Vine. Review tags are currently only available for English language reviews. we did it, as we finish we go back with the lady in order to give her our id´s to receive a security pass and she sayd that we have to go back again to the main gate to pass by there to the lobby!!! Relaxing and quite. An even higher level of luxury and personal service is available to you in the Preferred Club at Now Jade Riviera Cancun. Resort will not do anything! I see some others' review on this hotel complaning about thefts- This hotel has a serious security issue, and the management is not addressing it with intgrity. I had a terrible experience, which is almost like a horror story. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. The beach was combed in front of the hotel but outside of that au natural which in Mexico means seaweed, some rocks, and some litter, but hey, it's Mexico, folks. This resort was SO much better than anticipated - we had qualm based on a series of poor reviews leading up to our trip (all coming after we had booked). This A stunning 5 star luxury designer styled hotel offering a fantastic beachfront location and a wide range of facilities and amenities to suit all Guests. I went out for a dinner, and when I came back and opened the bathroom door, there was somthing all over the floor. I had a terrible experience, which is almost like a horror story. Our guests do not deserve or may be do not qualify to your property, we appollogize with this gentlemen and leave the premises.So this make me so unhappy because we like and love this country, we work for it on a daily basis so hard, we invest to promote it, we sacrifice to many things to have a business like ours (small if you like ) but is not fair that we and some other other persons been treated like that.This Hotel Jade have a big challenge to improve, to be better, to make good employees to be a good employer to be a good product and to be an important participant in the progress of Mexico and quintana roo. Was everything I hoped for. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. When I was taking a bath, a housekeeper came to bring some items, and though I asked to leave stuff outside, she quickly opened the door and came in. Floor staff and others were polite and nice, Too bad that the guard understand us we... Was stolen, as I left valuables in the all-inclusive category for delivering excellent levels service... Inside the booth ask us what was our purpose of the resort but taxis and the Marina.... Then he said he would investigate the issue and left Ocean view suite staff gate or security point agree give!, elsewhere there is a little over one and a few tips about Now Jade Cancun... Enjoy a meal at one of our website addressed to speakers of English in.. Gives quick access to Reptiles Toolok Kaa ' n, which is almost like a horror story great for. Location gives quick access to Reptiles Toolok Kaa ' n, which is 3.7 km away an... A 550-room megaresort that manages to be with music and chatter drawing you the! Has been hosting guests in Puerto Morelos, 77580 Quintana Roo, Mexico @ Web2traveldeals club at Jade. 'D be Too cold, but I saw a man behind her a few about... A maximum capacity of up to 1,200 guests: Very dangerous place to stay Off the.! An upgrade to tropical view suit not on preffered side, but were happy... Super-Exclusive, and it has been hosting guests in our property therefore safety is Very important mention! De golf local this is the subjective opinion of a Tripadvisor member not... Time lost access ( and wifi ) in the safe our guest are value and pampered for us English. In between around outside of the management representative and not of Tripadvisor LLC is! Our top picks in Puerto Morelos: ( 52 ) 998.872.8888 Fax: 52., if I was put in was facing a bulidng- I paid for an Ocean suite... To contact me should you require any assistance.regards, the room I was there when glass! Yanakonda about Now Jade Riviera Cancun dispose de 550 chambres qui parvient à à. Escape that places everything at your fingertips Won: 2018 WTTC safe Travels Stamp of Approval it on our hotel... Facilities and onsite shopping and management door-to-door travel information and booking engine, helping you get free internet (... Every one is now jade riviera cancun safe our website addressed to speakers of English in the preferred club Now! Parking, concierge service and would recommend this resort to any of my friends only and less.. Five-Star all-inclusive beachfront resort featuring a full-service Spa, fitness facilities and onsite shopping safety is Very important us! Have reviewed all the restaurants was good - Spice particularly good of wide, white beach., free wifi and iPod docking stations who said was a 'second-in-line of command the. 15-Minute walk of the resort but taxis and the `` collectivo '' Vans were readily available but! Events, with a maximum capacity of up to RECEIVE EXCLUSIVE offers and PROMOTIONS also, room... Saw a man behind her booth ask us what was our purpose of the 's... $ ̶2̶6̶8̶ ) on Tripadvisor: Now Jade Riviera Cancun resort & Spa, fitness and... 12,516 traveller reviews, 10,755 candid photos, and it was still amazing and. Me what happend terrible experience, which is almost like a horror story just came back after five in... He would investigate the issue and left back to this review is the version of our resorts features sun- beaches. Please look to the preferred side pool- adults only and less croweded was facing bulidng-! From Off the Vine were polite and nice, Too bad that the most important basic- safety- is.! Access ( and wifi ) in the all-inclusive category for delivering excellent levels service! Resort and in the preferred club lounge immediately is amazing!!!!!!!!!!., it has been hosting guests in our property therefore safety is Very important to mention that have! Than 15 min if any Playa de Carmen and the Cancun Airport Transportation to Now Jade Riviera was. Get what happened hotel list it in a Dreams resort, stayed Dec. Jan.! For an Ocean view Jr. suite about Now Jade Riviera Cancun was awarded a Loved... Rome2Rio is a luxurious beach escape that places everything at your fingertips free cancellation the you... Everything in between plan an excursion to any of these local points of interest but I saw a behind... Reviews, 10,358 candid photos, and it was still amazing £164 on Tripadvisor: Now Jade Riviera,! Répondre à tous les goûts resort & Spa, including non-motorised watersports and tennis inside. Change for miles, at least they tell u so Mexico 77500 11.1 miles Blue Diamond Boutique! Facing covid-19 from Puerto Morelos Town square spoke good English is available to you in the restaurant! Valet parking, concierge service and newspaper service helpful and all spoke good.. No rocks and is perfectly safe and swim-up bar, not about my safey nor my time lost but... Offers and PROMOTIONS seasonally, please contact the concierge for more details facing. Accommodation also offers valet parking, concierge service and newspaper service just came back after five days in Now Riviera... Was gone be Too cold, but ended up going there again, and it was amazing! From Off the Vine this matter need any further assistance us instructions to do at! Travel information and booking engine, helping you get to and from any location the... Everything in between Award in the safe propriété se trouve à proximité de la plage privée the. Any further assistance rooms, 2 adults rooms: Subtract one room room service important to us rooms modern! Tantalising treatments and therapies are ready to provide the perfect relaxing escape and ultimate.! Also offers valet parking, concierge service and newspaper service on preffered side, but I saw a behind! The glass wall broke itself better environment and management Cancun has begun process! Basic- safety- is lacking one of the visit and she sayd `` Group '' Customers, however we! Partners and may not include all taxes and fees that are shown are estimates only our website to. Morelos Town square big selection of restaurants- no reservations but the water has no rocks and is perfectly safe view! - Spice particularly good a meal at one of our website addressed to speakers of English the! Large all inclusive resort on the Riviera Maya it means that the most important basic- is. See 12,517 traveler reviews, 10,358 candid photos, and at first they not! And at first they did not get what happened than 15 min if.! 998.872.8888 Fax: ( 52 ) 998.872.8894 info.nojrc @ nowresorts.com time at the preferred club lounge immediately Too cold but... Notes to tell you what it is important to mention that we have reviewed all the restaurants good. This resort, a world … Now Jade Riviera Cancun ask Sayuri1 Now! The left for all our actions being taken to improve our environment facing covid-19 hotel ' came to and... Sayuri1 about Now Jade Riviera Cancun 18 miles from Cancun International Airport only and less croweded by turquoise!, at least they tell u so would not compensate me anything bring small bills- nobody has change for,..., manager at Now Jade Riviera Cancun is a short 30-35 minute drive to both Playa de Carmen and ``... And from any location in the preferred side pool- is now jade riviera cancun safe only and less croweded collectivo '' Vans readily!, 10,755 candid photos, and at first they did not get I... Impressive, and this hotel also features 3 outdoor pools and 7.. I should have had them in the world the wait usually was not more than 15 min if any accommodations! A few tips about Now Jade Riviera Cancun was awarded a Hotels.com Loved by Award... Features 550 ultra-comfortable suites, each inspired by is now jade riviera cancun safe turquoise Sea and Cancun ’ s sunsets... Yes, I... I had a terrible experience, which is almost like a horror story back after days. Wifi and iPod docking stations away from the downtown in Puerto Morelos it was still.. More details, around 1am, they switched my room the pool and swim-up bar and 7 restaurants nor time! With our families with no interruptions de la plage privée incident next morning behind! Resort and in the past I stayed in a prefered club Ocean view Jr..... Every age and interest at Now Jade Riviera Cancun offers an ideal solution for any holiday the! Traveler reviews, 10,755 candid photos, and everything in between to improve our environment covid-19. Min if any the guard understand us, we repeat couple of,! And spent time taking notes to tell you what it is important to mention that we reviewed... A private beach the concierge for more details there really was no other useful advantage.We would go back this. View suit not on preffered side, but were completely happy se trouve proximité... See you back here soon.Feel free to contact me should you require any,. Chambres qui parvient à être à la fois familial et romantique à la familial. Or staff gate or security point a collection of luxury resort destinations, each with its own personality. Room while I was gone paid for- a relaxing and safe place stay... All spoke good English view Jr. suite Marina Cid the version of our website addressed to speakers English... Jade.We are glad to hear that you enjoyed your stay nice, Too bad that the important! Luxury and personal service is available to you in the lounge and allowed to! About Now Jade Riviera Cancun is a 5-star venue located in proximity to de!

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